Privacy Policy
Launch news and updates
If you sign up on pebbli.fit, we use your email address to send you Pebbli launch news and updates. We keep a record of when and how you signed up and the notice shown to you. Signing up does not create an app account.
Our service providers store this information and deliver emails. We use your IP address to help prevent spam, but do not store it with your email address in this list. You can unsubscribe through any email or contact support@pebbli.fit. We keep your email until you unsubscribe or ask us to delete it.
Who operates Pebbli
Yunus Emre Balak operates Pebbli and pebbli.fit. For privacy questions, access requests or deletion assistance, contact support@pebbli.fit. Pebbli records nutrition and activity information to provide AI-assisted logging and personalized suggestions. We do not sell personal information or share it with advertisers.
Information you provide
Apple or Google sign-in supplies an account identifier and available name and email information. We do not receive your Apple or Google password. Where available, we securely store an Apple sign-in token so we can revoke Pebbli’s authorization when you delete your account. If Apple is temporarily unavailable, we retain this token solely to retry revocation and delete it once Apple confirms.
We store profile and goal details (including your date of birth, sex, timezone and preferences), meal and activity records, body measurements, chat messages, saved memories and summaries. Meal photos and voice notes are processed when you submit them. Meal photos are stored with your messages until you delete that history or your account. Profile photos and weight-progress photos are stored for their respective features.
We also keep usage counters, subscription status and payment references, device push-notification tokens when notifications are enabled, and technical diagnostics needed to operate and troubleshoot the service. Diagnostics include error categories, request timings and app/OS versions; our error reporter excludes raw chat content and exception text. Marketing emails are optional and separate from account acceptance: if you opt in during setup or in Settings, we may use your email address to send tips, feature news and offers. You can turn them off in Settings at any time. Health information is never used for this.
How we use information
We use account information to sign you in and keep your records associated with your account. Your profile, logs, messages, photos, transcripts and saved memories support logging, nutrition estimates, personalized replies, summaries and progress views. Subscription references and usage counters let us verify access, restore purchases and apply usage limits.
We use technical information to deliver and secure the service, prevent abuse and diagnose failures. We use your contact details to answer support requests and send necessary service messages. Promotional emails use your separate marketing preference. We do not use health information for advertising, marketing or data brokerage.
Technical information and sign-in services
When you use our website or app, hosting and security providers receive technical information such as your IP address, visit time, pages or features used, and browser or app details. We use this information to operate and protect the service. Cookies and information stored on your device support sign-in, preferences and offline access.
Google Sign-In may collect account identifiers and IP addresses, including an approximate location derived from IP for fraud prevention. Google's sign-in software also declares contact information including phone number, device identifiers and usage information for its functionality or analytics. Pebbli receives the sign-in account details described above, not your Google phone number; the provider's declaration does not establish that every category is collected in every sign-in. Pebbli does not request device location permission or install advertising trackers. Apple and Google describe their own account-service processing in their privacy policies.
AI services
We share relevant information with third-party AI providers to deliver text chat, summaries, meal-photo conversations and transcription of voice audio you submit. When connected, Pebbli can use Apple Health activity data to personalize replies. Requests can include relevant messages, profile details, food and activity logs, history, summaries and saved memories. These providers process the information to return responses or transcripts.
Pebbli does not train its own AI models on your content. AI providers process and retain information under their applicable service terms and retention policies. Share only the information you want Pebbli to use.
Apple Health
With your permission, Pebbli automatically reads and stores steps, active energy and workouts from Apple Health, including workout type, date, duration and energy. Pebbli does not write data to Apple Health.
Relevant Apple Health information may be shared with third-party AI providers, together with your messages and other relevant saved information, to personalize replies, summaries and meal-photo conversations.
You can turn off access in Apple Health permissions to stop new data collection. Previously saved data remains in Pebbli and may continue to be used for personalized replies and summaries until you delete it. Use Pebbli’s history or account deletion controls to remove it. Turning off access does not undo processing that has already occurred. We do not use Health information for advertising or marketing.
Other service providers
We share relevant information with third-party service providers for account management, database and file storage, and web hosting. Apple and Google support sign-in. Purchases are handled by Apple as in-app purchases; we store the purchase reference Apple gives us and your entitlement status, never card numbers, and we never see your payment details.
When you email support, we use your email address, message and any attachments to respond and resolve your request. Third-party service providers forward and host support email and deliver outgoing messages and technical alerts.
Data may be processed outside your country by these providers. Access is limited through account permissions and service controls, but no system can guarantee absolute security. Information may also be disclosed when legally required or necessary to investigate abuse or protect the service.
Your choices
Settings lets you update profile details and manage preferences. You can correct or delete individual records, or delete your account. You can request access to your information, a copy in a usable format, correction or deletion by emailing support@pebbli.fit. Depending on where you live, you may also have rights to restrict or object to processing, withdraw consent, use an authorized representative or appeal a refusal.
Tell us which right you want to exercise. We may need to verify your identity and a representative's authority before disclosing or changing account information. We respond within the period required by applicable law and explain any refusal or permitted extension. To request a review of our response, reply with Privacy appeal in the subject. You may also complain to your applicable privacy regulator, including the Office of the Privacy Commissioner of Canada or your provincial regulator. We do not penalize you for exercising privacy rights.
Health, notifications, microphone and camera or photo-library access are controlled through device permissions. Manage new Health reads through Apple Health permissions; saved Health records may still be used to personalize replies and summaries until deleted. You can withdraw marketing permission in Settings or contact us to withdraw other consent. Some features cannot operate without the information they require; we will explain the effect of your request. Withdrawal does not undo processing already performed. Account deletion does not itself cancel an Apple subscription; manage that separately through Apple.
Retention and deletion
Unsent messages and meal photos, along with recent chat history and photos, may be stored on your device for sending and offline access. Unsent copies are removed after successful delivery; saved copies of recent history and photos are cleared when you sign out or delete your history. Changes may take time to appear on other devices while they are offline.
Deleting a record removes it from your history. Limited delivery records are kept to prevent deleted messages from reappearing.
We keep account and app records while needed to provide the service or meet legal obligations. Account deletion removes associated records and stored chat, profile and progress photos from active Pebbli systems. Residual backups and information held by processing providers follow their applicable retention schedules, subject to applicable deletion requirements; we do not promise instant erasure from every backup or provider system. Voice audio is forwarded for transcription and is not stored as an audio history in Pebbli; a transcript is saved as chat content if you send it. The transcription provider's processing and retention terms still apply.
After account deletion, we retain a one-way fingerprint of your Apple or Google sign-in identifier and the deletion date to prevent repeated referral free-week claims. This record contains no name, email address or Pebbli account ID, but it can recognize the same sign-in identity if you return; it is not anonymous data. It is retained without a fixed automatic expiry for this abuse-prevention purpose and is not used for advertising. Apple separately determines eligibility for subscription free trials.
Technical, security or transaction records may need to be retained for fraud prevention, troubleshooting or legal requirements. Contact us about a specific deletion request.
Children and changes
Pebbli is available only to adults aged 18 or older, or the higher minimum age required where they live. Contact us if you believe someone under 18 has supplied personal information.
We will date updates to this policy and provide notice of material changes. New processing that requires permission will not be enabled merely by changing this page.